Description

Accommodation WardenKey Responsibilities:1. *Resident Support and Welfare*:- Serve as the primary point of contact for residents, addressing their concerns and providing guidance.- Offer pastoral care and support to residents, including providing information on available resources and services.- Foster a positive and inclusive community environment within the residence.2. *Safety and Security*:- Ensure the safety and security of residents by monitoring access to the facility and enforcing security protocols.- Conduct regular inspections of the premises to identify and address safety hazards.- Respond promptly to emergencies, including medical emergencies, fire alarms, and security incidents.3. *Administrative Duties*:- Manage resident records, including contact information, room assignments, and tenancy agreements.- Coordinate the check-in and check-out processes for residents.- Handle administrative tasks such as maintenance requests, incident reports, and inventory management.4. *Rule Enforcement and Conflict Resolution*:- Enforce residence rules and regulations to maintain order and discipline.- Address and resolve conflicts between residents, using mediation and conflict resolution skills.- Handle disciplinary issues and apply appropriate sanctions when necessary.5. *Community Building and Engagement*:- Organize and facilitate social, recreational, and educational activities to promote community engagement.- Encourage resident participation in community events and initiatives.- Provide leadership and support to resident committees and groups.6. *Maintenance and Facility Management*:- Coordinate with maintenance staff to ensure the upkeep and cleanliness of the residence.- Report and follow up on maintenance issues and repairs.- Oversee the allocation and condition of rooms and common areas.Skills and Qualifications:- *Education*: High school diploma or equivalent; post-secondary education in hospitality management, social work, or a related field is advantageous.- *Certifications*: First Aid and CPR certification may be required; additional training in conflict resolution or counseling is beneficial.- *Experience*: Previous experience in a residential support, housing management, or customer service role is preferred.- *Skills*:- Excellent communication and interpersonal skills.- Strong problem-solving and conflict resolution abilities.- Organizational skills and attention to detail.- Ability to handle emergencies and stressful situations calmly.- Empathy, patience, and the ability to build rapport with residents.Work Environment:- *Settings*: Accommodation wardens typically work in student dormitories, hostels, employee housing, or similar residential facilities.- *Physical Demands*: The role may involve walking and inspecting the premises, handling emergencies, and performing administrative tasks.- *Hours*: Accommodation wardens often work irregular hours, including evenings, weekends, and holidays, to ensure resident support is available at all times.Career Progression:- With experience and additional training, accommodation wardens can advance to roles such as senior warden, housing manager, or other administrative positions within residential services or property management.£17 per hourPLEASE SEND IN YOUR CV/RESUME OR CONTACT DETAILS